No context, no information.
Now only a crystal ball or coffee grounds can help us guess what it's all about. We won't get anywhere this way.
Everyone around the world knows coffee or tea for breakfast. Since chats have existed, everyone has also come across these classics: Hello. Hey. ??
If you're lucky, there's even a "Good day" thrown in. And then? Silence. No context. No question. No request.
There's only one thing to do: either close the window or ask directly: What do you need? How can I help? Do you have a problem?
And honestly: sometimes I think someone just wants contact but doesn't know what to say. That's fine in private. But at work? Time, structure, and efficiency matter.
If I add up how much time per day is lost through "empty greetings," I could easily leave work an hour earlier – without anything being left undone.
Cave paintings: "Mammoth over there!"
Smoke signals: First long-distance communication
Problem: Rain extinguishes messages
Carrier pigeons: "Message arrives in 3 days"
Papyrus: First written messages
Problem: Pigeon eaten by eagle
Horse messengers: "Express mail in 2 weeks"
Flag signals: Communication between castles
Problem: Messenger robbed in the forest
Telegraph: "STOP. Message received STOP."
Telephone: First real-time voice over distance
Problem: Line busy
Email: Written, but fast
SMS: 160 character limit
Finally: Instant communication!
WhatsApp, Slack, Teams
The Problem: "Hello?" without context
The Irony: Best technology of all time - when used correctly
Provide context within the first 3 seconds of your message.
What do you need, why do you need it, by when?
Skip the greeting, get straight to the point.
Don't send 5 separate words. Write complete thoughts.
Don't send "urgent" stuff at 11 PM unless it really is urgent.
"Feedback on presentation needed by Friday"
Be clear about what the recipient should do.
Written messages often sound colder than intended.
"How would I interpret this message?"
Shared by thousands of frustrated people worldwide. You are not alone. Let's make communication better, one direct message at a time.
Petra Neidt
Liebigstr. 2-20
22113 Hamburg
Germany
Email: npetra2500@gmail.com
Petra Neidt, address as above.
Small business according to § 19 UStG -- no VAT shown.
Petra Neidt
Liebigstr. 2-20
22113 Hamburg
Phone: +49 178 2046050
Email: npetra2500@gmail.com
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Last updated: July 5, 2025